Customer Service


Did you know you can call Nordstrom, tell one of the store's personal stylists what you're looking for (a dress for a summer wedding, for example), set up a time, and arrive to a dressing room full of possibilities—all in your size and your most flattering colors? For free. Multiple locations.

Applewood Plumbing Heating & Electric

This past winter, we returned from vacation to a broken heater, a house that felt like a walk-in freezer, and an immediate panic that our pipes would burst. On a friend's recommendation, we called family-owned Applewood at 1:30 p.m. on a Saturday, expecting a return call on Monday. To our delight, Applewood picked up and promised a first-thing-in-the-morning visit—and called back just hours later to say they had found a way to get a technician to our house at 5:30 p.m. that day…if that would be OK with us.

Denver Diamonds and Jewelry

Anyone with a brand-new diamond ring understands the importance of showing it off—especially to your mom. Thus, the newly engaged will also understand our distress when we realized we probably shouldn’t wear a two-sizes-too-big diamond on holiday travels (suitcase schlepping, planes, trains, automobiles—a no-fail recipe for losing the bling) to rendezvous with family. The problem: Travel plans were two days away.

FastFrame of LoDo

Framing isn’t cheap, so when you get your diploma, or that prized wedding photo, or that shot of your first child framed, you want it done right. Jarrod Perrott and his team at this LoDo spot deliver. Each time we’ve been, we’ve spoken directly with Perrott, who is smart and engaging and knows his frames (no plastic here, thank you very much).