Customer Service

Editor's Choice
Applewood Plumbing Heating & Electric

This past winter, we returned from vacation to a broken heater, a house that felt like a walk-in freezer, and an immediate panic that our pipes would burst. On a friend's recommendation, we called family-owned Applewood at 1:30 p.m. on a Saturday, expecting a return call on Monday. To our delight, Applewood picked up and promised a first-thing-in-the-morning visit—and called back just hours later to say they had found a way to get a technician to our house at 5:30 p.m. that day…if that would be OK with us. (Yes, please!) The tech arrived precisely at 5:30, patted our dog on the head, fixed what was a minor problem, and was done by 6 p.m. Thirty minutes later Applewood called to make sure our issue had been resolved. Now that's service.

Reader's Choice

Did you know you can call Nordstrom, tell one of the store's personal stylists what you're looking for (a dress for a summer wedding, for example), set up a time, and arrive to a dressing room full of possibilities—all in your size and your most flattering colors? For free. Multiple locations.