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We asked—you answered. Here, a shoutout to businesses that provided readers with stellar customer service this past year.
“Adventure Cycling is a veteran-owned shop. The guys there are genuinely great people. I crashed my bike and Erik, one of the owners, actually lent me his own personal bike until mine was replaced.” adventurecycle.net
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“I bought a wedding gown at Little White Dress Bridal Shop in 2013. Sadly, my fiancé passed away from cancer a few months later. In 2014, I decided to donate my dress to an organization that helps fund weddings for couples facing terminal illnesses. When I told Little White Dress about this, they donated another dress along with mine and paid for the shipping for both. I was touched by such a generous gesture and by their stellar (post) customer service and goodwill.” lwdbridal.com
“I go to Heather England [at European Wax Center’s Cornerstar Way location in Aurora] because my wife likes when I get groomed. I trust Heather with my brows and nose, and she is really cool. She makes me feel manly even though I am getting waxed. She is fun and professional, and I trust her completely. I even let her wax my chest once. That is trust.” waxcenter.com
“Opus in Cherry Creek recognized our anniversary with a sign at the entrance and a card on the table. The entire staff made the evening special.” opusdine.com
“Bold Lead Designs goes above and beyond to make custom products for your dogs. Most importantly: my service dog. This is not a simple harness to make, but [founder] Katrina Boldry asks the right questions and sincerely cares about the finished product.” boldleaddesigns.com
“U Lucky Dog treats my dog like family. They know her name and her favorite toys—and her favorite spot to get scratched!” uluckydogdenver.com
“Western Daughters Butcher Shoppe—they really do know their meat! They will tell you how to cook, season, grill, all with genuine concern and interest and always enthusiastically.” westerndaughters.com
“The service and experience at Keller Bros. Auto Repair in Littleton was beyond expectations. They take the time to educate you and prioritize your repairs. They even offered me a loaner car for the day, and they washed my car for free without telling me after the repair…AWESOME!” kellerbros.com
“Colorado Ski Country USA offering passes to fifth and sixth graders is insanely awesome. Skiing gets so expensive, and it is awesome to give Colorado kids the opportunity to really get into the sport.” coloradoski.com
“After splurging on my (now) favorite pair of Rag & Bone booties at A Line Boutique, I got a handwritten thank you from owner Karmen Berentsen, along with a generous gift card toward my next purchase.” aline-online.com
My holiday shopping starts at Hyde Park Jewelers. Michael, Shereen, and Josh are always greeting customers by name, and they really do a great job making guests feel at home regardless of the size of their wallets.” hydeparkjewelers.com